277bet Privacy Policy

1 Who We Are

This Privacy Policy is issued by 277bet ("277bet", "we", "us", "our"), the operator of the online gaming platform available at 277bet-277bet.net. 277bet is the data controller responsible for the personal data of players who register and use the platform.

This policy applies to all personal data collected from players in Bangladesh who access 277bet through any device — including mobile browsers, the 277bet app, or desktop. By registering an account on 277bet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

If you have any questions about this Privacy Policy or how 277bet handles your personal data, contact us at [email protected] before using the platform.

2 Data We Collect

277bet collects personal data from you in three ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from trusted third-party service providers.

Information You Provide

• Full name and date of birth
• Mobile phone number and email address
• Residential address in Bangladesh
• National ID or passport number (for identity verification)
• Payment account details — bKash number, Nagad number, Rocket number, or bank account details
• Any communications you send to the 277bet support team

Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited on 277bet and time spent on each page
• Game activity — games played, bet amounts, session duration, and outcomes
• Login timestamps and session data
• Cookie and tracking data (see Section 6)

Information from Third Parties

• Identity verification results from our KYC (Know Your Customer) provider
• Payment confirmation data from bKash, Nagad, Rocket, and banking partners
• Fraud and risk signals from our security monitoring partners

3 How We Use Your Data

277bet uses your personal data only for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which 277bet processes your personal data are:

• Account management — creating, maintaining, and securing your 277bet account.
• Identity verification — confirming your age and identity to comply with our legal obligations and prevent underage gambling.
• Payment processing — handling deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer support — responding to your queries, complaints, and requests.
• Fraud prevention and security — detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
• Responsible gaming — monitoring gaming patterns to identify players who may need support and to enforce self-exclusion or limit requests.
• Platform improvement — analysing aggregated usage data to improve the 277bet platform, games, and user experience.
• Legal compliance — meeting our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Marketing communications — sending you promotional offers and updates about 277bet, where you have consented to receive them. You can opt out at any time.

4 Legal Basis for Processing

277bet processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance — processing is necessary to provide the 277bet service you have signed up for, including account management and payment processing.
• Legal obligation — processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests — processing is necessary for 277bet's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights.
• Consent — where we rely on your consent, such as for marketing communications, you may withdraw that consent at any time by contacting support or using the unsubscribe option in any marketing message.

5 Data Sharing

277bet does not sell your personal data. We share your data only with the specific categories of third parties listed below, and only to the extent necessary for the stated purpose:

• Payment processors — bKash, Nagad, Rocket, and banking partners receive the payment data necessary to process your deposits and withdrawals.
• Identity verification providers — our KYC partner receives your identity documents and personal details to verify your age and identity as required by law.
• Fraud and security providers — our security monitoring partners receive technical data such as IP addresses and device fingerprints to detect and prevent fraudulent activity.
• Regulatory and law enforcement authorities — we may be required by law to disclose your personal data to government bodies, regulators, or law enforcement agencies. We will notify you of any such disclosure where legally permitted to do so.
• IT and hosting providers — our platform infrastructure providers process data on our behalf under strict data processing agreements that prohibit them from using your data for any other purpose.

All third parties with whom 277bet shares personal data are required to handle that data securely and in accordance with applicable data protection laws. We do not permit our third-party service providers to use your personal data for their own marketing or commercial purposes.

6 Cookies and Tracking

277bet uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to remember your preferences, and to analyse how players use the site so we can improve the experience.

Types of Cookies We Use

• Essential cookies — required for the platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect against cross-site request forgery.
• Functional cookies — remember your preferences such as language settings and display options to personalise your experience on 277bet.
• Analytics cookies — collect aggregated, anonymised data about how players navigate the 277bet platform. This helps us identify which pages and games are most popular and where we can improve.

Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies may prevent parts of the 277bet platform from functioning correctly. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

7 Data Retention

277bet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data — retained for the duration of your account and for 5 years after account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records — all deposit and withdrawal records are retained for a minimum of 5 years from the date of the transaction.
• Identity verification documents — retained for 5 years after account closure or the date of the last transaction, whichever is later.
• Support communications — chat logs and email correspondence are retained for 2 years from the date of the last communication.
• Technical and analytics data — anonymised analytics data may be retained indefinitely. Identifiable technical data such as IP logs is retained for 12 months.

When personal data is no longer required, 277bet securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Your Privacy Rights

As a 277bet player in Bangladesh, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9 Data Security

277bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 277bet platform
• Encryption of sensitive data at rest, including payment details and identity documents
• Role-based access controls ensuring that only authorised 277bet staff can access personal data, and only to the extent required for their role
• Regular security audits and penetration testing of the 277bet platform
• Two-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and unauthorised access attempts

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 277bet will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

10 Children's Privacy

The 277bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 277bet or provided us with personal data, please contact us immediately at [email protected].

Upon receiving such a report, 277bet will promptly investigate, close the account if confirmed to belong to a minor, and securely delete all associated personal data. We take underage gambling extremely seriously and have age verification procedures in place to prevent it.

11 Changes to This Policy

277bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or on-platform notification at least 7 days before the updated policy takes effect.

The updated Privacy Policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically. Continued use of the 277bet platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 277bet handles your personal data, please get in touch with us using the details below. We are committed to resolving all privacy-related queries promptly and transparently.

• Email: [email protected]
• Live Chat: Available 24/7 from within your 277bet account dashboard
• Response Time: We aim to respond to all privacy requests within 30 days

For requests to exercise your data rights — such as access, correction, or deletion — please include your registered mobile number and a brief description of your request so we can locate your account and respond efficiently.